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Responsible Gaming at Golden Crown Casino

At Golden Crown Casino, we are deeply committed to the principles of responsible gaming. Gambling should remain a form of entertainment, not a way to earn money or solve financial problems. Our goal is to create a safe and supportive environment for all players, especially those from Australia, where the platform is particularly popular. We provide tools and resources to help you control your gaming habits and prevent potential negative consequences.

Signs of Problem Gambling

It is important to regularly assess your behavior. Pay attention to the following signs that may indicate a risk of addiction:

  • Spending more time or money than planned.
  • Chasing losses by increasing bets.
  • Neglecting work, relationships, or personal responsibilities due to gambling.
  • Borrowing money or selling items to fund bets.
  • Constant thoughts about gambling, irritability, or anxiety when trying to stop.

Self-Assessment: Answer the questions honestly:

  • Do you gamble to escape stress or problems?
  • Do you lie to loved ones about the extent of your betting?
  • Is it difficult for you to stop during a gaming session?
  • Have you previously tried to reduce or quit gambling without success?

If you answered “yes” to several questions, we recommend seeking help.

Control Tools

We offer convenient tools for setting boundaries (available in the “My Account” > “Responsible Gaming” section):

  • Deposit Limits: Daily, weekly, or monthly restrictions on account funding.
  • Session Limits: Time restrictions on play with automatic reminders.
  • Time-Out: Temporary pause (from 24 hours to several weeks).
  • Self-Exclusion: Temporary (6 months, 1 year) or permanent account blocking. During self-exclusion, access to games and withdrawals is restricted in accordance with the rules.

Limit changes take effect immediately (for reductions) or after confirmation (for increases).

Protection of Vulnerable Players

  • Age Control: Registration and play are permitted only for individuals over 18 years old. We conduct verification to prevent underage access.
  • We recommend using parental controls and filters on devices.

Support and Resources

If you or your loved ones are facing problems, seek professional help. In Australia, free and confidential services are available:

  • Gambling Help Online: 1800 858 858 / gamblinghelponline.org.au
  • GamCare (international): www.gamcare.org.uk / +44 808 8020 133
  • Gamblers Anonymous: www.gamblersanonymous.org
  • Lifeline: 13 11 14
  • Others: Beyond Blue (1300 224 636), Relationships Australia (1300 364 277)

For families: Gam-Anon and forums on Gambling Help Online.

Our Commitment

Golden Crown Casino (operator Hollycorn N.V., Curacao eGaming license) monitors player behavior using analytics, sends warnings for suspicious patterns, and proactively contacts players to offer assistance. Staff are trained to identify issues and provide support. We comply with Australian harm minimization guidelines and ensure data confidentiality.

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